Options for Resolutions
- Considering 2400 dpi would be a great choice to view the image clearly on monitor or television. A clear print out can be done under the size of 5” x 7”
- To make the future print out of 8” x 10”, choose 3200 dpi
- To make future print out of 11” x 17”, choose 4800 dp
Get all the negatives, slides or photos and organize however you want them to appear digitally. Use zip lock bags to place the negatives or slides with titles. Write the name of title on the outside of photo album or negatives which you would like to see in the folders digitally. For example: on the zip lock bag, write “Family vacation 2001”. It will appear the same on the digital folders which you will get.
- The count of photos gets done by the technicians but if you want to do it for your record, it is upon your choice.
- Get the order form and add all the necessary information needed to be filled in it. The payment is not required at this point as you will receive the email upon completion of the digital photos.
- Add all the photos or negatives into the shipping box and ship via any service DPD, Parcel Force, Royal Mail, UPS, DHL. or any other which is convenient for you. Make sure to get the tracking number so you can monitor as it reaches us.
- When the package is received, we inform you through email. All the services which are requested in the form, we start that immediately with creating digital images for you.
Once the order gets completed, we send you the bill payment through email. When we get the payment, the order gets sent to you by the service of your choice whether it is DPD, Parcel Force, Royal Mail, UPS, DHL.
The Imaging Professionals (TIPS GROUP LIMITED) cannot duplicate or work on the photos which are copyrighted. You have to agree that you are the owner of the photos before sending in the mail. If there is a symbol of copyrighted on the image, the responsibility is of the customer to attain permission from the original owner of the photo to be converted and requires their signature. It allows you to get the conversion of photos or get them altered through digitization or scanning. You have to send in the copy of the owner signature waiver along with the order to The Imaging Professionals. If you do not send in the copy, you take the ownership of the photos which are not yours and use them for your own purpose.
You agree not to hold any person liable including the employees, directors, officers, business partners against the liabilities and expense for the photos from breaching through the warranties and representations of the photos.
We promise to provide best quality work to the customers and keep the order protected with us at all times. Sending the document, film, photo, digital media or any other object to The Imaging Professionals for printing, scanning, processing, restoring, editing or any other handling under the agreement that there is no warranty for the damage or loss by our company and subsidies would be entitled to compensate for the damage/loss or recovery.
The company is responsible to any film, document, print, digital media or any other miscellaneous object for scanning, printing, restoration, editing, incidental damage or if there is a breach in the contract by The Imaging Professionals. We do not take the responsibility of any order more than 30 days after the completion date. The prices of the services may change anytime without notice so keep that in consideration while ordering.
If the content gets damaged through any negligence, theft, fire or get lost during the shipping mail, The Imaging Professionals will not be responsible for it and won’t be liable for it. You as a customer agree not to hold The Imaging Professionals liable for any loss or compensation if the mail gets damaged, lost or misplaced before getting to The Imaging Professionals and while reaching back to you after the completion of the order.
FAQ : DOCUMENTS, SLIDES AND PHOTO SCANNING SERVICES
These are scanning services related questions we are often asked by customers.
Why should I convert the photos, slides and negatives digitally?
Getting the photos, slides and negatives converted digitally will help you in future as it can restrain it from getting damaged. Here are some of the reasons why you should opt out for digital option:
- The copy of photos is available instantly digitally and there is no fear of loss or damage photos
- The sharing of photos gets easy as it is the era of technology
- Photos, negatives and slides can get decayed over the period of time. Digitisation saves it from getting damaged and retains the quality
- You can share your photos easily through emailing or posting it on social media networks.
Is it possible to scan the photos by myself?
Yes it is certainly possible but with the software and expertise which our technicians have, might not be with you.
What is the duration for processing?
The normal processing time is 4 working days for up to 50 negatives/slides and 500 photos. Whereas, it may depend for the big orders and does not include the days for shipping. When the order gets completed, it gets returned to you immediately along with informing you via email.
Is there an order limit?
No there is no order limit required to get the photos processed.
Do I get my original photos back?
Yes, every photo, negative or slide which you send us gets back to you with the digital external drive as the order completes.
Do my images get scanned in the same order as I send?
Yes the images gets scanned in the same order as sent and even if there are titles, those titles are kept exactly the same on the digital folder to view the specific images conveniently.
What is the location to ship the order?
The photos can be send to the following address:
The Imaging Professionals
173a Walsgrave Road
It is better that you make the purchase for tracking and insurance of the photos as The Imaging Professionals does not take the responsibility of any damaged or lost mail.
Are my images going to stay safe?
Yes, definitely the photos remain safe with us as we scan them under the facility at Coventry, United Kingdom. We do not send any orders internationally and ship you the original photos back with the order as soon as it gets completed. The shipping gets done by the service of your choice as the order completes.
What is the procedure for shipping cost?
After the order gets completed, we ship you the order with all the information which you provide us via email. We will also add the shipping cost in the total bill for your information. The service which you choose for shipping the mail back may vary upon the shipping cost. The tracking number will be emailed to you after the mail gets send by The Imaging Professionals.
Can I edit my own photos? Are the photos going to be copy protected?
The photos do not get copyright protection. If you have software then you can edit the photos.
What are the dimensions you accept for scanning?
The photos can be scanned up to the dimensions of 12”x 17”.
Do the photos stay confidential?
Yes,the photos stay confidential and do not get shared with any third party. They are not used for any other purpose except making them digital for the clients.
Can you scan the pictures which are curled or bent?
Yes,we can surely scan these pictures but if there is any issue, we may contact you.
Are the pictures supposed to be sorted by size?
No, you do not have to sort your pictures by size. You can set it at any order and we will process it in the same order. You should secure the photos before shipping as we are not responsible for the damage during shipping.
What is the format for the scanned photos?
The format Jpeg gets used for the file storage digitally.
What is the best resolution to select?
Choosing 600 dpi would be a great option.
Should I count my pictures?
If you wish to count them then it is upon your choice but we make sure to send back the exact same count which we receive.
What if I do not want any editing done to the scanned pictures?
You can add the request or any information regarding the process in the “special instructions” section of the form.
What are the types of slides supported for scanning?
All types of slides can be scanned but note that the cost may differ for the sizes along with labour cost.
What are the negative types supported for scanning?
The scanning gets offered for 35mm, disc, 127, 126, large negatives and 110. Note that there will be changes in the cost of each negative size.
Do you clean the negatives or slides before scanning?
We prefer that you clean the negatives or slides before you send us through shipping. You can find the relevant cloths or chemicals from any local store. We use the software to remove dust or scratches to improve the quality of the photo after scanning.
Can you add the photos into the media device which I have already?
Yes, you can send in the media device with your order in the box and all the images will be transferred in it with returning you the photos and the media device.
Do you support the scanning of documents?
Yes, we do support the scanning of documents both professional and personal. We convert them into PDF files and if you want more information, you can directly email/call us.
Is it possible to get diplomas, newspaper clippings or any other certificates scanned by The Imaging Professionals?
Do you scan the photos at higher resolution?
The current resolutions offered for photos is 300dpi and 600dpi.
Is it possible to scan movies to DVD by you?
No, we do not support this service.
Is it possible to get the albums photos scanned?
Is it possible to get the photo uploaded on cloud services?
Yes, you can get it uploaded for the cost of 3 cents per image. You have to include the name of the service along with username and password in the order form under the “comments” section. If you want to have separate folders for the pictures, please write it under the “special instructions” section of the order form.
What payment methods do you support?
We support MasterCard, Visa, Paypal We also support the payment through BACS. Know that we do not send the bill until the order gets completed and once you make the payment then we ship the mail to you.
Do you have the option to keep archives of data?
Yes, we do provide this option with the additional payment of £20.00 for one year.
We are here
The Imaging Professionals. 173a Walsgrave Road, Coventry, CV2 4HH Tel. 02476101687, 07448404391